Trust Center
Your trust is
our responsibility.
We are committed to protecting your privacy, securing your data, and building a platform that works for everyone.
Privacy
Your data belongs to you
- We collect only the data necessary to deliver and improve the Aloharmony service.
- We never sell, rent, or share your personal data with third-party advertisers.
- You can request a copy of your data or permanent deletion at any time.
- We use end-to-end encryption for all payment processing — we never store your credit card number.
- Account data is retained only as long as your account is active, or as required by law.
Data Security
Built to protect
- All data is encrypted in transit using TLS 1.2+.
- Passwords are hashed using bcrypt — we cannot see your password, and neither can our staff.
- Payment processing is handled by certified PCI-DSS Level 1 providers.
- Access to production systems is restricted to authenticated, authorized team members only.
- We conduct regular security reviews and respond to vulnerability reports within 72 hours.
GDPR Compliance
European user rights, honored globally
- We apply GDPR standards to all users globally, not just EU residents.
- You have the right to access, correct, port, or erase your personal data.
- We process personal data on lawful bases — consent, contract performance, or legitimate interest.
- Data processing activities are documented in our Records of Processing Activities (RoPA).
- Our Data Protection Officer is available at dpo@aloharmony.com.
Accessibility
Built for everyone
- Our website targets WCAG 2.1 Level AA compliance.
- All interactive elements include visible keyboard focus indicators.
- Reduced motion preferences are respected site-wide via prefers-reduced-motion.
- Images include descriptive alt text; decorative images are hidden from screen readers.
- Color contrast ratios meet or exceed WCAG AA minimums throughout.
Legal documents
Full policies
Privacy Policy
How we collect and use data
Terms of Service
Your agreement with Aloharmony
Cookies Policy
How we use browser cookies
Questions? Contact us at privacy@aloharmony.com