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Coming soonFrequently Asked Questions
How do I cancel my subscription?
You can cancel anytime from your account settings inside the app. Go to Profile → Subscription → Cancel Plan. Your access continues until the end of your current billing period. You can also email us at support@aloharmony.com and we'll take care of it within 1 business day.
Is there a free trial?
Yes — all new paid subscriptions include a 14-day free trial. No credit card required to start the trial. You won't be charged until the trial ends, and you can cancel anytime before that.
What does the free plan include?
The free plan gives you access to a rotating selection of tracks across all categories (sleep, focus, anxiety, meditation, and more). Paid plans unlock the full library, offline playback, and personalized programs.
Do I need headphones?
Headphones are required for tracks that use binaural tones (the effect requires different frequencies in each ear). Isochronic tone tracks work with any speaker. Each track in the app is labeled so you always know what's needed.
How long should I listen for it to work?
Research shows measurable brainwave frequency changes within 6–10 minutes of sustained listening. We recommend sessions of at least 20–30 minutes for deeper states (sleep, meditation). Benefits accumulate with daily use.
I downloaded the app but can't log in. What do I do?
Try resetting your password using the "Forgot password?" link on the login screen. If the issue persists, contact us at support@aloharmony.com with your email address and the device you're using.
Can I use Aloharmony offline?
Offline playback is available on paid plans. Open the track you want, tap the download icon, and it will be available without an internet connection.
Is there a family or group plan?
We don't currently offer a family plan, but it's on our roadmap. If you're interested in group or corporate access, email us at support@aloharmony.com and we'll set something up.