Terms of Service

Entertainment Purposes Only

1.

We believe that Aloharmony and its sound and sound reprogramming content are wonderful tools to improve your mental, emotional, energetic, and physical well-being. However, they should not be considered an exact science or a substitute for professional treatments. The products are provided solely for entertainment and general wellness purposes. Use your best judgment and common sense. The information provided should not replace the advice of legal, medical, or financial professionals.

2.

The names of people mentioned in our advertising material have been changed to protect their privacy. We use pseudonyms and, in some cases, dramatization for entertainment purposes.

3.

All testimonials come from real people. As a thank you for allowing us to share their experiences, we have offered compensation in accordance with applicable consumer endorsement rules.

Refund Policy

4.

4.1 Request window. For standard (non-promotional) purchases, users may request a refund within 7 calendar days from the date of the initial purchase. No refund requests will be accepted after that period, without exception.

4.2 How to request a refund. Refunds are not automatic and are not triggered by simply canceling access or a subscription. To initiate the process, the user must send an email to info@aloharmony.com including: full name, email address associated with the purchase, product purchased, transaction date, and reason for the request. Only requests received through this channel will be considered valid. Messages sent via WhatsApp, social media, external forms, or any other means do not constitute a formal refund request.

4.3 Promotional purchases. Purchases made under special discounts, limited-time promotions, early bird access, reduced-price bundles, or any other offer explicitly marked as promotional are not eligible for a refund. This condition will be indicated on the corresponding purchase page.

4.4 No informal confirmations. Aloharmony does not confirm or authorize refunds via chat messages, social media, phone calls, or any channel other than the official support email. Users should not assume that canceling a subscription or any other unilateral action constitutes approval of a refund.

4.5 Processing. Approved refunds are processed through Stripe, our payment provider. Once a request is approved, the time for the credit to appear in the user's account may vary between 5 and 10 business days depending on the bank or card issuer. Aloharmony has no control over that timeline once the refund has been issued.

4.6 Subscription cancellation. Canceling a subscription stops future charges but does not automatically generate a refund for the current period. If you wish to receive a refund for the most recent charge, you must request it expressly in accordance with section 4.2 and within the window described in section 4.1. No partial refunds will be granted for unused periods.

Acceptance of Terms

4b. Acceptance at the time of purchase.

By completing any transaction on Aloharmony.com (whether a product purchase, subscription, or membership), the user confirms having read, understood, and fully accepted these Terms of Service, including the Refund Policy described in section 4. This acceptance is contractual and binding. If the user does not agree with any of these conditions, they must refrain from completing the purchase.

Chargebacks and Payment Disputes

4c. Chargebacks.

Before initiating a dispute or chargeback with your bank, card issuer, or other payment provider, the user agrees to first contact Aloharmony's support team at info@aloharmony.com in order to attempt to resolve the issue directly.

Aloharmony maintains access logs, content delivery records, and communications as evidence of transaction fulfillment. These records will be submitted to Stripe and the relevant financial institutions in the event of a dispute.

Chargebacks initiated without first exhausting the internal support process, or those found to be unwarranted in light of such records, may result in the immediate suspension of access to all Aloharmony products and services, as well as legal action to recover the disputed amounts plus associated costs and fees. Aloharmony reserves the right to refuse future purchases from users who have initiated undue chargebacks.

Sales Terms

5. Purchases and Subscriptions.

Aloharmony offers multiple digital products and services, including sound reprogramming programs, audiobooks, digital guides, courses, bundles, and platform access memberships. Each product or service may have different purchase or renewal conditions, as specified at the time of the transaction.

When making a purchase or subscription, the user agrees to provide truthful, current, and complete information about the required payment data (including name, billing address, email, and payment method). Aloharmony may process payments through authorized external providers (such as Stripe, Hotmart, Apple App Store, Google Play, PayPal, or others), who will act in accordance with their own privacy policies and terms of use.

In the case of one-time payment products, the charge is made at the time of purchase and access to the content is granted immediately, unless otherwise indicated. In the case of subscriptions or memberships, charges will be made at the beginning of each billing period (monthly or annual, depending on the selected option) and will automatically renew until the user cancels them.

The user may cancel their subscription or automatic renewal at any time before the next billing cycle, managing it directly from the app store or platform where they purchased the service. If assistance is needed, they may send an email to info@aloharmony.com or write to our support WhatsApp at +447418379029. No partial refunds will be granted for unused periods.

Aloharmony reserves the right to modify the prices or conditions of its products and services, notifying subscribed users with reasonable advance notice when the modifications affect future renewals. Prices include or exclude taxes according to the applicable legislation in each jurisdiction.

6. Nature of Digital Products and Usage Rights.

When purchasing a product or service on Aloharmony.com, the user acquires a personal, non-exclusive, non-transferable, and limited-use license to access and enjoy the acquired content, whether by download or streaming within Aloharmony platforms (as applicable to the product and offer purchased).

This operation is considered a digital content license with copyright intended for the individual use of the buyer. It does not constitute a transfer of intellectual property rights or a distribution, reproduction, or modification license.

The user may not copy, resell, redistribute, sublicense, or use the acquired content for commercial purposes. Any attempt to share, reproduce, or distribute the content outside of Aloharmony's official channels will be considered a copyright infringement and may be subject to legal action.

Access to content subject to memberships or subscriptions will be available as long as the account remains active and payments are up to date. Once the subscription is canceled or the contracted period has expired, access to the content may be automatically suspended.

In case of changes in the availability of a digital product or functionality within a membership, Aloharmony may update, replace, or remove such content, always striving to offer alternatives of equivalent or superior value to the user.

Usage Restrictions

7.

Your purchase grants a personal copy for individual use. You may not reproduce, modify, resell, sublicense, or share the product. You also may not integrate it into another product or course or make it public or accessible to others.

Right to Refuse Service

8.

We reserve the right to refuse service to anyone for any reason.

9.

The service should only be used by individuals over 18 years of age. Residents of jurisdictions where the service is prohibited should not access it. It is your responsibility to ensure you are eligible to use it.

Third-Party Links

10.

We sometimes provide links or references to other websites. These links do not imply endorsement or approval. We are not responsible for the content or practices of third-party sites.

11.

You may assume that we have affiliate relationships or material connections with the providers of goods or services mentioned, and that we may receive compensation for your purchases. Always do your own due diligence before purchasing.

Jurisdiction

12.

These Terms and the relationship between the parties will be governed by the laws of the state of Florida, without regard to conflict of law principles.

No Professional Advice

13.

The information provided on the service and the website is for wellness and entertainment purposes only. It does not constitute medical, financial, legal, or professional advice. Never delay or avoid seeking professional advice because of something you read here.

All decisions based on service information are your sole responsibility.

Cases, Testimonials, and Examples

14.

Testimonials, case studies, and examples are exceptional results and do not guarantee similar results. We do not verify the validity of received testimonials. To protect participant identity, names may be pseudonyms and images dramatizations.

Limitation of Liability

15.

Use of the service is at your own risk.

THE SERVICE IS PROVIDED "AS IS" AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND TITLE.

IN NO EVENT SHALL ALOHARMONY, CORP., ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, REVENUE, USE, PROFITS, OR BUSINESS), ARISING FROM OR RELATED TO THE USE OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, ALOHARMONY, CORP.'S TOTAL LIABILITY TO THE USER, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE USER TO ALOHARMONY FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY U.S. DOLLARS (USD $50), WHICHEVER IS GREATER.

THIS LIMITATION IS A FUNDAMENTAL ELEMENT OF THESE TERMS AND APPLIES REGARDLESS OF WHETHER THE PROVIDED REMEDY FAILS ITS ESSENTIAL PURPOSE.

16. Indemnification:

The user agrees to defend, indemnify, and hold harmless Aloharmony, Corp., its affiliates, directors, employees, contractors, licensees, partners, and representatives from any claim, demand, loss, damage, liability, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• The use or misuse of the service or any Aloharmony content.
• Any breach of these Terms of Service or applicable laws.
• The violation of intellectual property, privacy, or any other third-party rights.
• The posting, transmission, or dissemination of any material by the user through the service.

Aloharmony reserves the right, at its sole discretion, to assume exclusive defense and control of any matter subject to indemnification by the user, without prejudice to the user remaining responsible for the costs and damages derived. The user agrees to fully cooperate with Aloharmony in the defense of such claims.

Miscellaneous

17.

If any provision of these Terms is deemed invalid or unenforceable, such provision will be removed without affecting the validity of the rest.

18.

We may update the Terms at any time; you will not be subject to changes until 30 days after publication. Continued use of the service after such changes constitutes acceptance.

19.

© Aloharmony, Corp. — All content is protected by copyright. Purchase grants personal use only and does not confer rights to copy, modify, distribute, or license.

Mandatory Arbitration and Class Action Waiver

20.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms of Service, the purchase of products or services from Aloharmony, or the use of the website, shall be resolved exclusively and bindingly through individual binding arbitration, administered in accordance with the rules of the American Arbitration Association (AAA) or any equivalent arbitration body agreed upon by the parties, and governed by the laws of the state of Florida.

Class Action Waiver: The user expressly waives their right to participate as a plaintiff or class member in any class action, consolidated claim, or representative proceeding. The arbitrator shall have no authority to combine or consolidate claims from more than one person or to preside over any form of class or representative proceeding. Each dispute must be adjudicated on an individual basis.

The arbitrator may award the same remedies available in court, including individual damages, attorneys' fees where permitted by law, and injunctive or declaratory relief of individual scope. The arbitration award shall be final and binding and may be enforced by any court of competent jurisdiction.

Notwithstanding the foregoing, either party may bring an action in small claims court for disputes within that court's jurisdiction, or seek urgent injunctive relief from a court to prevent imminent irreparable harm, without waiving this arbitration agreement.

If the class action waiver in this section is found unenforceable by a court, the entirety of this arbitration section shall be null and void; in no case shall class arbitration be permitted.

Official Communication Channel

21.

The only communication channel with legal and contractual validity recognized by Aloharmony is the email address info@aloharmony.com. Any instruction, request, agreement, confirmation, or communication sent by the user via WhatsApp, social media, phone calls, third-party forms, direct messages on instant messaging platforms, or other unofficial means has no legal validity and creates no obligation on the part of Aloharmony.

Likewise, no representative, collaborator, or affiliate of Aloharmony is authorized to commit to, modify, or waive the conditions of these Terms outside of the official channel. Any communication that the user claims to have received or sent outside said channel will not be recognized as binding.

Aloharmony will not confirm or authorize refunds, exceptions, access extensions, or any other special condition through means other than the official email. The user acknowledges that the absence of a response through unofficial channels does not constitute tacit confirmation of any request.

Force Majeure

22.

Aloharmony shall not be liable for any breach, delay, interruption, or degradation of service resulting from causes beyond its reasonable control, including but not limited to: third-party infrastructure failures (servers, CDN, cloud providers such as AWS), payment system outages (including Stripe), power or internet outages, natural disasters, pandemics, government actions, armed conflicts, cyberattacks, distributed denial-of-service (DDoS) attacks, regulatory changes affecting the operation of the service, or any other force majeure event or act of God.

In the event of any such situation, Aloharmony will make reasonable efforts to restore the service as quickly as possible and will inform affected users when feasible. However, such events will not automatically entitle users to a refund, compensation, or extension of the access period, unless Aloharmony expressly decides otherwise at its discretion.

If the interruption lasts more than 30 consecutive calendar days due solely to force majeure causes, the user may contact support to evaluate compensation options, always subject to the other conditions of these Terms.

Pricing Errors

23.

Aloharmony reserves the right to correct pricing errors at any time, even after an order has been confirmed. If a product or service is published at an incorrect price due to a typographical error, technical failure, payment platform configuration error, or any other reason, Aloharmony may, at its sole discretion:

• Cancel the transaction and issue a full refund of the amount charged, or
• Contact the user to offer the opportunity to complete the purchase at the correct price.

The automatic order confirmation generated by the system does not constitute a binding acceptance of an incorrect price. Aloharmony is not obligated to deliver products or services at incorrect prices, even if the user has completed the payment process. In such cases, a refund shall be the only remedy available to the user.

Pricing errors also include situations where a discount, coupon, or promotional code is applied in an unintended manner, whether due to a configuration error or misuse. Aloharmony may revoke the benefit of the error and require payment of the difference or cancel the order.

Service Modification, Suspension, and Discontinuation

24.

Aloharmony reserves the right to modify, suspend, restrict, or discontinue, temporarily or permanently, any product, service, feature, content, or characteristic of the website at any time and without prior notice, unless applicable law requires otherwise or it is expressly stated at the time of purchase.

This includes, among others:

• Modification of the content of a program, course, or membership (addition, replacement, or removal of materials), provided the overall value of the product is maintained.
• Temporary suspension of access for technical maintenance, platform updates, or operational reasons.
• Permanent discontinuation of a product or service, with reasonable notice to users with active paid access.
• Change of the technology platform through which the content is delivered.

In the event of permanent discontinuation of a product for which the user has paid and still has active access, Aloharmony will endeavor to offer, at its discretion, one of the following options: access to a substitute product of equivalent or greater value, extension of the access period, or a prorated refund of the remaining time. The choice between these options is at Aloharmony's sole discretion unless there is an express written agreement.

Simple modifications to content, interface, commercial product name, or changes to the delivery platform do not entitle the user to a refund, as long as they do not substantially alter the nature of the contracted service.